I am currently developing a series of apps that will serve as a central system for information management. Our goal is to create a system where the information is organized and accessible through the user’s work, which is often spread out and managed in a number of locations.
At first I thought the apps would be used by each employee to manage their own work, but I now believe they will be used by a larger group so that they can access the information in a central location. The first app would be a self-service system for information access and organization. For instance, let’s say that a customer has placed an order and their account has been set up.
A self-service system for information access and organization would eliminate most of the problems with employees having to travel to different locations to find information on their own. Another example of the first app would be a self-service system for an employee’s health and wellness. A company will likely have its own health plan and wellness manager, and each employee will be responsible for keeping this up-to-date.
The next step would be to utilize a self-service system for a company’s IT department. I already use workkeys to manage all of my documents, emails, files, and other storage. I have two employees who rely on that same system to help them organize and keep track of their information.